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Privacy policy and security

Privacy Policy

Data Protection
You have the right to view your personal data registered with Euroflorist Österreich GmbH. If the registered data is incorrect, incomplete or irrelevant, you have the right to request that the data be corrected or deleted. To receive information about your personal data stored with Euroflorist please send us a signed written request to:

Euroflorist Österreich GmbH
c/o E-commerce
Mooslackengasse 17
1190 Vienna
Austria

Personal Data
When an order is placed with Euroflorist Österreich GmbH, personal data (name, address, email and telephone number) is stored by us so that we can perform the service ordered and issue an invoice (where applicable). Information such as the IP address and time the order was placed is also stored with Euroflorist Österreich GmbH. Euroflorist Österreich GmbH ensures that this information is never distributed or sold as information to third parties whether an address, personal details or e-mail addresses. In the exception of legal cases where disputes are seeking to be resolved, Euroflorist Österreich GmbH must comply with local laws where the order is made, particularly if the information is requested by the courts. You must be 18 years or older to place an order.

Cookies
With a number of functions on our websites, for example on the order form, we use a "session ID", or temporary cookies, to enable us to send the right web pages to the user. This means that our server sends a so-called "session cookie" with a unique ID number to your computer every time you visit our website. Without this, for example, you would be unable to go back to your order without filling out your details again. A session cookie is not saved on your computer and it's only active until you switch off the computer. This type of cookie is only used to ensure that functions on Euroflorist´s websites operate properly. It does not provide us with any information about you, as a user, neither does it pose any risk of infecting your computer with a software virus.

By using and browsing the Euroflorist website, you are giving your consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the website.

You may have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you may be able to modify your browser settings to decline all cookies, or to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder the performance of the web Website. For specific details about how to configure your browser you should refer to its supplier or manufacturer. For more information about our cookie policy see here.

Fraudulent orders
All acts of deception or attempted acts of deception and fraudulent orders will be reported to the local police and law enforcement agencies.

ClickTale web analytics service
This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve and develop our website in order to provide an effective and efficient service for our customers. You can choose to disable the Service athttp://www.clicktale.net/disable.html.